• 1* MECHANIC W211 Magnetic Fireproof Silicone Heat Insulation Pad

Q:Do I need to pay customs duties?

A:This is depend on Customs policy in your country, you may be charged customs duties and taxes for something purchased online. Buyers are responsible for customs duties, but usually you don't need to deal with this problem.

Q:What do you declare to the Customs?

A:We normally declare the item as "Gift" to customer with lower price on the invoice/bill to help avoid custom duty, but if you have any request about declaration, please leave us a message in the order before shipment.(Customs clearance is especially strict in Brazil, Israel, Ukraine, Belarus and Chile.)

Q:How can you guarantee the quality of your products?

A:We have professional staff and strict quality control system, in order to ensure the quality of our products, all the finished products will be checked and tested before shipping, and we'll pack the parcel well enough, so please don't worry.

Q:Which logistic method will be used to send my order?

A:It will depend on your choice, but we recommend that you choose a logistics method that could provide you with tracking information so that the logistics will be safer and more accurate.

Q:How about the after sale service?

A:We have professional Engineer to support the after sale service, please feel free to contact us if you have any problem during use our product.

• We accept Alipay, West Union, TT and all major credit cards(which through secure payment check process).

• Payment must be made within 3 days, if you can't check out immediately after action close, please wait a few minutes and retry payments.

• Wholesale and drop shipping are both welcomed. For wholesale, we'll offer discount or free express shipping which only takes 7-15 days to arrive. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.

• 12 months manufacture's limited warranty for defective products. (excluding items damaged/misused after receipt). Accessories come with a 3-month warranty. Defective items MUST BE reported and returned within the warranty period.

• If you want to send back the defective products, please first contact us and send us pictures or video, we'll discuss the method to solve this problem with you. (The buyer should return the product in the original conditions to us and should bear the shipping costs for return.)

• WORLDWIDE SHIPPING! As Aliexpress needs 6-24 hours for payment verification, so we usually ship the item out within 2-5 days after the payment cleared.(Orders will be processed timely after the payment verification.)

• We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address. Physical address is necessary, please make sure your shipping address is correct and do not leave PO BOX address, as we can't delivery to it. Do not authorize the shipping company to leave your package at your door at any circumstances, because this often causes packages lost.

• Service transit time is provided by the carrier(excludes weekends and holidays). Transit times may vary, particularly during the holiday season. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

• When the shipping information show "Parcel arrives in destination country", the shipping company will take a call to ask buyer sign it, please don't missed, if the package is not processed within the specified time, the customs will return or destroy it, this is very important .

• Please kindly Do Not give 1-3 low scores on logistics transportation, because the oversea shipping will be affected by many factors, such as Customs processing, Post strike etc. If you see any abnormalities in logistics, please contact us at once, it is impossible to address issues if we even do not know about them!

• Buyer's timely confirmation(within 3 days)after receiving the package will behighly appreciated!

• We maintain high standards of excellence and strive for 100 percent customer satisfaction!

• Since your feedback is very important to our business's development, we sincerely invite you to leave the positive feedback (Five Stars) for us if you are satisfied with our product and service.

• Subscribe my store is the biggest affirmation to me. Share my product listing to your social app will be awesome.

• Feedback with pictures (If you could leave the feedback with video, that would be great!)will help more people who wants to buy this product, thank you.